Shipping policy

Shipping Information

We currently ship within the United States.

Because each item is made to order just for you, please allow 1–3 business days for processing before your order ships. Once your order is on the move, delivery typically takes 3–7 business days, depending on your location.

Processing Time

Orders are typically processed within 1-3 business days. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates

Shipping costs are calculated at checkout based on your location and the weight of your order.

Delivery Times

Please note that delivery times are estimates and may vary during holidays, high-volume periods, or due to carrier delays beyond our control. Delivery times vary depending on your location:

Domestic orders: 3-7 business days

Tracking Your Order

Once your order ships, you'll receive a tracking number via email so you can monitor your package's progress.

Made-to-Order Items

All Stay Sage pieces are printed on demand to reduce waste and overproduction. This means your item is created specifically for you once your order is placed.

Incorrect Addresses & Delivery Issues

Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

If your package is marked as delivered but you haven’t received it, please contact your local carrier first. If you still need help, reach out to us at staysage@outlook.com and we’ll do our best to assist.